Product support for R2 Mk4 Smart Music System

Sound

• The sound is distorted when I use the phono/line In inputs!
• I have no sound and the RotoDial controller seems unresponsive

Radio

• Are your products DAB+ compatible?
• I’m experiencing poor radio reception
• How do I perform a new DAB station scan?

See all Q&As for Radio

Bluetooth

• Can I use Bluetooth headphones with your products?
• Bluetooth connection and troubleshooting
• My music stops and stutters when playing by Bluetooth!

See all Q&As for Bluetooth

Wi-Fi & Streaming

• Error message ‘Failed to obtain IP address from DCHP - Limited or no connectivity’
• Does your 100 Series and R Series support Apple Music?

Other Functions

• Adjusting the Clock after daylight saving hour change
• Do your products remember time and settings when power is disconnected?
• Can I connect a turntable to your products?

See all Q&As for Other Functions